About Us

Roots in York County, Pennsylvania

Founded in 1899, Keller-Brown Insurance Services has provided personal and commercial insurance protection to York County and surrounds for four generations. Keller-Brown is a full service independent agency comprised of caring professionals dedicated to providing you with quality insurance protection. Our teams are dedicated to understanding your needs, delivering the right kinds of solutions, and helping you succeed. We're here for you - yesterday, today and tomorrow!

 

 

 

 

…”Ken & I have been depending on your family for 46 years - auto, homeowners
and business coverage.  We are at  least the second generation of the Krebs family
to benefit from your quality service and attention – and our kids as each learned to
drive or bought a home, and now our grandsons make the fourth generation to turn

to you for top-notch, personalized service.  Thanks for always being there.  There
is nothing that can compare with turning to a friendly face in times of tragedy, and
knowing the face is also the one that is local and understands the problem, and cares
about the client as a person, not just a number.”  Barb Krebs, Glen Rock

 

…“I was surprised at how quickly this claim was handled.  I appreciate it and
commend you on your quick actions. Thanks!”  Michael R. Koller, York

  

…”Michelle Rhubright came into our life like a breath of fresh air. Intelligent,
knowledgeable, and very professional, she has addressed all of our insurance
needs and questions.  Along with everyone else at Keller-Brown, Michelle has
given us a strong sense of security in our homeowner’s insurance.” 
William and Marion Hoffman, Stewartstown, PA

 

…“Keller-Brown gives New Freedom Borough outstanding customer service and
always exceeds our expectations!” 
Tara Calaman, Treasurer, New Freedom Borough

 

…“All services exceeded our expectations.  We are very pleased with your service."
Vera & Paul Wallace, Glen Rock

 

..."We are very pleased to have Keller-Brown taking care of our home, auto, and business protection needs.  Keller-Brown insured a new business for us when no one else wanted to take the risk.  After dealing with another company for over 20 years and watching our rates skyrocket without turning in any claims, it was amazing to see the significant savings we found with Keller-Brown.  We highly recommend Keller-Brown to anyone wanting to save a dollar and deal with a company offering that small town friendly service."  Robert & Patsy Birley, and Alum Rock Inspections, New Park, PA

 

..."I just wanted to thank you for the impeccable service you provide for me.  You go above and beyond the service I have ever received from other agencies.  You work for me and service our account, not just sell insurance.  I appreciate your honesty and professionalism."   Steve Kohr, Kohr Gerlach, Inc., Manchester, PA

• For People Who Want Unrivalled Protection They Can Rely On

• For People Who Want A Claims Advocate

• For People Who Savor Convenience and Security

• For People Who Value Knowledge, Experience and Clout

• For People Who Cherish Community













For People Who Want Unrivalled Protection They Can Rely On

Always seeking to create a positive memorable experience, our motto is "Somebody Cares About You." Working daily to innovatively create solutions, we match your needs with only strong, stable insurers. Since we are not limited to any one company, we can shop the marketplace to give you the best protection at the most competitive price. We design customized insurance programs that eliminate dangerous gaps in your protection and make your life easier.





















For People Who Want A Claims Advocate

Experiencing a loss is traumatic enough, and that's why we provide you with a Claims Advocate dedicated solely to guide you through the claim process from first report to a satisfactory settlement. When each claim is closed you will be provided a scorecard so that you can grade our performance, which acts as a springboard for continuous client care improvement.





















For People Who Savor Convenience and Security

When you partner with us you have 24/7 ability to request changes to your policy, send us a renewal review, request a certificate of insurance, report a claim, get a quote, get free reports, get information on insurance terms, find out how to contact your insurance company, and transmit a client care survey. You can do this whenever and wherever you like. All this is done on our secure server, which protects your identity and your personal information.





















For People Who Value Knowledge, Experience and Clout

Our team of experienced protection professionals stands ready to advise you. You can feel secure in knowing that we continually increase our knowledge by attending classes and seminars every year. We stay abreast of the most recent industry developments and make a special effort to educate you about the insurance business and options you have which may affect your profitability. We have preferred relationships with most of our insurance companies allowing us to offer you the most competitive programs - and save you money.





















For People Who Cherish Community

For more than 100 years Keller-Brown Insurance Services has focused on protecting our clients assets and lifestyles.  While serving the needs of our clients is our highest priority, we also realize that we must also make a significant commitment to being an outstanding corporate citizen. 

 

Our Community Investment Program benefits South Central Pennsylvania organizations that share our commitment to:

• Cultural Enrichment
• Heritage Preservation
• Human Service Needs 
• Youth Development 
• Volunteerism

By investing our time, expertise, and funding in these organizations, we help the community in which we live and work become ever more vibrant.  A demonstration is the investment we've made in the restoration of the once crumbling Odd Fellows Hall in downtown Shrewsbury. Branching out from this point, you will find our team adopting a family at the holidays, assisting volunteer fire companies in fund raising efforts, aiding in raising funds that provide necessary health care services to uninsured children in York County, and serving on various non-profit boards.