To make certain your requests are correctly and promptly processed, there are several simple things you can do.

1. Be sure to send us your request at least 2 hours prior to your deadline.

2. Make certain we always have either an email address or fax number for the Certificate Holder. and the Additional Insured contact name and phone number.

3. Provide all special requirements or endorsements required. If there is a written contract, please email or fax us a copy of the insurance section of the contract.  We recommend you have your attorney review the contract so that you are aware of the obligations it places on you.  Please advise us if a Contract or Job number is required on the certificate.  Click here to request a certificate.

4. Please remember that we can not change, alter, amend or add coverage to your policy, simply by issuing a certificate of insurance. In doing so, is a grave violation of the state insurance law. If you need to make a change to your policy, please click here to sign in and choose make a change.

Before you leave, be sure to check out our Info Center for valuable information about your protection!